Upgraded Mail Chimp Extension Stuck on 0%
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Joined: 2012-04-24
Posts: 7
Hi,

We have currently upgraded the version of mail chimp.

I have added the api details etc but the subscription is stuck on 0%.

I would appropriate it if you could look into this with the highest priority.

Thanks
Con
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Joined: 2012-03-09
Posts: 1171
Hi Con,

What do you mean with "subscription is stuck on 0%"? If you can explain the problem a bit more or a screenshot could help.

Thanks for your feedback.
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Joined: 2012-04-24
Posts: 7
Hi Luis,

I have emailed you access details to the back-end on Magento and FTP so that you can check this.

If you navigate to admin-> newsletter-> bulk sync-> export you will see the progress bar stuck on 0%.

You can see a screenshot of the issue here http://awesomescreenshot.com/06c6oia9b.

Thanks
Con
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Joined: 2012-03-09
Posts: 1171
Hi Con,

Sorry but we don't provide free on-site support. If you need paid support, please drop a line to info@ebizmarts.com referencing this issue and a project manager will get in touch with you.

By the way you configured the cron and linked it to Magento? If not take a look to this post.
There is a excellent extension you can install to see if your cron it's enabled and see all the process in a list and you can execute it immediately instead of wait 1 hour to execute the export/import.
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Joined: 2012-10-02
Posts: 1
Hi Luis, Con,

Luis, I have the same problem as you had.

Did you find a solution ? If you found one, could you tell what it was ?

Thanks for your help !

Tristan
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Joined: 2012-03-08
Posts: 1380
Hi Tristan,

Is magentos cron running?

Have you checked magentos cron_schedule table for possible errors?

Are you on MageMonkey latest release?

Thanks.