| Upgraded Mail Chimp Extension Stuck on 0% | |||
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| con.vafeas | Posted: 2012-05-26 | ||
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Joined: 2012-04-24
Posts: 7
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Hi, We have currently upgraded the version of mail chimp. I have added the api details etc but the subscription is stuck on 0%. I would appropriate it if you could look into this with the highest priority. Thanks Con |
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| Luis | Posted: 2012-05-28 | # 1 | |
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Joined: 2012-03-09
Posts: 1171
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Hi Con, What do you mean with "subscription is stuck on 0%"? If you can explain the problem a bit more or a screenshot could help. Thanks for your feedback. |
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| con.vafeas | Posted: 2012-05-29 | # 2 | |
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Joined: 2012-04-24
Posts: 7
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Hi Luis, I have emailed you access details to the back-end on Magento and FTP so that you can check this. If you navigate to admin-> newsletter-> bulk sync-> export you will see the progress bar stuck on 0%. You can see a screenshot of the issue here http://awesomescreenshot.com/06c6oia9b. Thanks Con |
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| Luis | Posted: 2012-05-29 | # 3 | |
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Joined: 2012-03-09
Posts: 1171
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Hi Con, Sorry but we don't provide free on-site support. If you need paid support, please drop a line to info@ebizmarts.com referencing this issue and a project manager will get in touch with you. By the way you configured the cron and linked it to Magento? If not take a look to this post. There is a excellent extension you can install to see if your cron it's enabled and see all the process in a list and you can execute it immediately instead of wait 1 hour to execute the export/import. |
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| tristan.nicolas | Posted: 2012-10-02 | # 4 | |
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Joined: 2012-10-02
Posts: 1
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Hi Luis, Con, Luis, I have the same problem as you had. Did you find a solution ? If you found one, could you tell what it was ? Thanks for your help ! Tristan |
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| Pablo S. Benitez | Posted: 2012-10-23 | # 5 | |
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Joined: 2012-03-08
Posts: 1380
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Hi Tristan, Is magentos cron running? Have you checked magentos cron_schedule table for possible errors? Are you on MageMonkey latest release? Thanks. |
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