| Payment has failed, please reload checkout page and try again. Your card has not been charged. | |||
|---|---|---|---|
| simon.poulton-bonds | Posted: 2012-05-01 | ||
Joined: 2012-05-01
Posts: 1
|
Hello, We are getting this error on our 1.6.1 magento store. We have tried to use server or form and both come up with this error. The error log is 2012-05-01 12:15:11.000000 (1335870911.7847) DEBUG: 100000005 2012-05-01 12:15:11.000000 (1335870911.7856) DEBUG: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.162 Safari/535.19 2012-05-01 12:15:11.000000 (1335870911.786) DEBUG: Array ( [payment] => Array ( [method] => sagepayserver [cc_number] => XXXXXXXXXXXXX [cc_cid] => XXX ) ) 2012-05-01 12:15:11.000000 (1335870911.7864) DEBUG: -------------------- Could you please advise one what we can do to fix this. Regards Simon |
||
| Quote | |||
| Pablo S. Benitez | Posted: 2012-05-02 | # 1 | |
Joined: 2012-03-08
Posts: 1361
|
Have you checked for JS conflicts/errors on the checkout page? Are you using any custom checkout module? |
||
| Quote | |||
| jake.cook | Posted: 2012-05-08 | # 2 | |
Joined: 2012-05-08
Posts: 1
|
Hi, We are having the exact same problem. We are using a One Page Checkout module from http://www.apptha.com . Have tried using jQuery.noConflict(); in the One Step Checkout js file but this has not worked. Our site is: http://www.meggertesters.com We are using Sagepay Form integration. Any ideas? |
||
| Quote | |||
| Pablo S. Benitez | Posted: 2012-05-09 | # 3 | |
|
Joined: 2012-03-08
Posts: 1361
|
I recommend you to remove all jQuery JS files from the checkout page and fix all the JS errors http://imageshack.us/photo/my-images/528/errorso.png/ that show on the console. Regards. |
||
| Quote | |||
| kasun_pushpitha.withana | Posted: 2012-05-22 | # 4 | |
Joined: 2012-05-22
Posts: 2
|
Can you please tell me what is the best onepage checkout that is compatible with the Sage Pay Suite CE? | ||
| Quote | |||
| Pablo S. Benitez | Posted: 2012-05-22 | # 5 | |
|
Joined: 2012-03-08
Posts: 1361
|
onestepcheckout.com | ||
| Quote | |||
| claire.jennings | Posted: 2012-06-28 | # 6 | |
Joined: 2012-06-28
Posts: 1
|
I am having the same issues, with no conflicts only standard magento JS files. Any assistance much appreciated: https://www.swimseal.com/ Payment has failed, please reload checkout page and try again. Your card has not been charged. |
||
| Quote | |||
| Pablo S. Benitez | Posted: 2012-06-28 | # 7 | |
|
Joined: 2012-03-08
Posts: 1361
|
Hi Claire, Have you cleared Magento's cache after installing the module? Regards. |
||
| Quote | |||
