This topic can no longer be replied to because it has been locked.

Magemonkey stopping checkout working
Gravatar
Joined: 2016-08-02
Posts: 5
Hey there,

Had some issues with all customers not being able to checkout when MageMonkey "signup at checkout page" was enable. I disabled sign up on checkout option, and everything works again.

I found this issue listed in my exception.log which is the cause of the issue, can anyone please help diagnose this issue?

2016-08-09T10:29:11+00:00 ERR (3):
exception 'Exception' with message 'String could not be parsed as XML' in /var/www/public/app/code/community/Ebizmarts/MageMonkey/Model/Feed/Updates.php:38
Stack trace:
#0 /var/www/public/app/code/community/Ebizmarts/MageMonkey/Model/Feed/Updates.php(38): SimpleXMLElement->__construct('<html>\r\n<head><...')
#1 /var/www/public/app/code/community/Ebizmarts/MageMonkey/Model/Feed/Updates.php(105): Ebizmarts_MageMonkey_Model_Feed_Updates->getFeedData('http://store.eb...')
#2 /var/www/public/app/code/community/Ebizmarts/MageMonkey/Model/Feed/Updates.php(93): Ebizmarts_MageMonkey_Model_Feed_Updates->_getUpdates('Ebizmarts_MageM...')
#3 /var/www/public/app/code/core/Mage/Core/Model/App.php(1358): Ebizmarts_MageMonkey_Model_Feed_Updates->check(Object(Varien_Event_Observer))
#4 /var/www/public/app/code/core/Mage/Core/Model/App.php(1331): Mage_Core_Model_App->_callObserverMethod(Object(Ebizmarts_MageMonkey_Model_Feed_Updates), 'check', Object(Varien_Event_Observer))
#5 /var/www/public/app/Mage.php(448): Mage_Core_Model_App->dispatchEvent('controller_acti...', Array)
#6 /var/www/public/app/code/core/Mage/Core/Controller/Varien/Action.php(531): Mage::dispatchEvent('controller_acti...', Array)
#7 /var/www/public/app/code/core/Mage/Adminhtml/Controller/Action.php(160): Mage_Core_Controller_Varien_Action->preDispatch()
#8 /var/www/public/app/code/core/Mage/Core/Controller/Varien/Action.php(407): Mage_Adminhtml_Controller_Action->preDispatch()
#9 /var/www/public/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(254): Mage_Core_Controller_Varien_Action->dispatch('index')
#10 /var/www/public/app/code/core/Mage/Core/Controller/Varien/Front.php(172): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#11 /var/www/public/app/code/core/Mage/Core/Model/App.php(365): Mage_Core_Controller_Varien_Front->dispatch()
#12 /var/www/public/app/Mage.php(684): Mage_Core_Model_App->run(Array)
#13 /var/www/public/index.php(83): Mage::run('', 'store')
#14 {main}
Gravatar
Joined: 2016-06-09
Posts: 1020
Hello,

We have just released a new version of MageMonkey, please upgrade and see if that solves the issue: https://github.com/ebizmarts/magemonkey/releases/tag/1.2.5


Best regards

NEWSLETTER

Subscribe to our newsletter to receive emails and useful news articles