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Product Review Coupons not being sent.
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Joined: 2016-03-04
Posts: 6
Hello,

I have been receiving complaints from customers that are filling out a product review from the auto responder email we send out via magemonkey and not getting a follow up email with a coupon code. I have checked mandrill and confirmed that no coupon codes are being sent out for reviews. All other auto responder emails appear to be fine. Can you help please?

FYI we are on magento version 1.7.0.2 and Ebizmarts Autoresponder v1.2.1
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Joined: 2016-06-09
Posts: 1020
Hello,

Enable the Autoresponder logs and see for possible errors there, you can send the log file to keller@ebizmarts.com

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