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Remove duplicated customer in magento
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Joined: 2016-07-04
Posts: 5
Hi,

I have a problem about removing/deleting customer in magento.

I found that we have some duplicated customer in our magento system.

When I remove one of the duplicated customer, he will be removed from the
subscription list. How can I stop it?

I would like to remove the customer but stay in subscription list.

Thanks

Keith
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Joined: 2016-06-09
Posts: 1020
What version of Mailchimp for Magento do you have?

Did you have MageMonkey previously?
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Joined: 2016-07-04
Posts: 5

pablo keller - 2016-11-03

What version of Mailchimp for Magento do you have?

Did you have MageMonkey previously?



Hi,

I am using Ebizmarts_MageMonkey 1.2.6.2
Ebizmarts_Mandrill 2.0.12
Ebizmarts_SweetMonkey 1.1.11.1
Ebizmarts_Autoresponder 1.2.2
Ebizmarts_AbandonedCart 1.2.3
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Joined: 2016-06-09
Posts: 1020
Hello,

How can you have duplicated customers in Magento? As I understand the email field should be unique for each customer and Magento should not allow for the same email to register twice.

The problem is that the module is made to associate customers with the email address, therefore if you delete a customer with an email address it will delete the subscription associated with that email address.

The real solution here would be to avoid having duplicated customers in Magento
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Joined: 2016-07-04
Posts: 5
I have no idea as well

I have created a ticket in magento

https://community.magento.com/t5/Programming-Questions/prevent-duplicated-new-customers/m-p/52639#M6724

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