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Abandoned Carts showing only for logged in customers
Joined: 2016-09-12
Posts: 2
Magento and therefore, mailchimp, is only recognizing abandoned carts from logged in customers. When abandoning as a guest ( entering email, billing and shipping address in checkout), these carts are not getting registered. I'm assuming this behavior is magento's default but would expect ebizmarts extension to have modified the default so that guests who abandon their cart in checkout (after entering email, etc) would be included as a quote. Please let me know how this can be fixed.
Joined: 2012-03-08
Posts: 843
Hi Ames,

thanks for your feedback.
In fact M4M consider as abandoned a cart, a cart who has an email associated (no matter if the customer is registered or not).
If you refer to the abandoned cart grid, this grid is part of magento, and magento only show on this the registered customers.



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