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Email Catcher Not appearing
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Joined: 2016-10-03
Posts: 4
Hi,

We currently have mailchimp4magento currently installed, everything is syncing across to mailchimp correctly.

The only problem we currently have is that the email catcher popup isn't appearing at all, all the necessary code appears to be there and I can see no errors that would indicate a reason for why the popup isn't appearing.

Any help would be appreciated.

Thanks
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Joined: 2012-03-08
Posts: 843
Hi Scott,

thanks for choosing our extensions.
Have you already inspect the page? Check if all the js are loaded

Best
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Joined: 2016-10-03
Posts: 4
Yes and I cant seem to find the js being loaded?
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Joined: 2016-10-03
Posts: 4
From what I have discovered so far, it seems Magento is not loading in the js/css and the html for the email catcher popup! All the files that it requires have been installed and in the backend the popup is enabled.
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Joined: 2014-08-07
Posts: 2628
Hello,

Sorry for the delay.
Please note you need to refresh the Magento cache after enabling the popup.

Regards,
Santiago.

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