Not Syncing? No Errors
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Joined: 2018-11-26
Posts: 10
This was directly from the MailChimp.log from var/log
[2018-12-05 12:38:26] MailChimpLogger.INFO: Notice: unserialize(): Error at offset 0 of 53 bytes in /srv/public_html/vendor/mailchimp/mc-magento2/Setup/UpgradeData.php on line 104
[] []
[2018-12-05 16:28:52] MailChimpLogger.INFO: Resource Not Found for Api Call: [https://us19.api.mailchimp.com/3.0/lists/REMOVED API STUFF] using method [PATCH]
Detail: [The requested resource could not be found.]
{"status":"unsubscribed"}
[] []


This is the last error from the Database using "select * from cron_schedule where job_code = "ebizmarts_ecommerce"".

Fatal error: Uncaught TypeError: Argument 1 passed to Ebizmarts\MailChimp\Helper\Data::_getAddressValues() must be an instance of Magento\Customer\Model\Address\AbstractAddress, boolean given, called in /srv/public_html/vendor/mailchimp/mc-magento2/Helper/Data.php on line 584 and defined in /srv/public_html/vendor/mailchimp/mc-magento2/Helper/Data.php:604
Stack trace:
#0 /srv/public_html/vendor/mailchimp/mc-magento2/Helper/Data.php(584): Ebizmarts\MailChimp\Helper\Data->_getAddressValues(false)
#1 /srv/public_html/vendor/mailchimp/mc-magento2/Helper/Data.php(650): Ebizmarts\MailChimp\Helper\Data->getMergeVars(Object(Magento\Customer\Model\Customer\Interceptor), '1')
#2 /srv/public_html/vendor/mailchimp/mc-magento2/Model/Api/Subscriber.php(116): Ebizmarts\MailChimp\Helper\Data->getMergeVarsBySubscriber(Object(Magento\Newsletter\Model\Subscriber\Interceptor))
#3 /srv/public_html/vendor/mailchimp/mc-magento2/Model/Api/Subscriber.php(82): Ebizmarts\MailChimp\Model\Api\Subscriber->_buildSubscriberData(Object(Magento\Newsletter in /srv/public_html/vendor/mailchimp/mc-magento2/Helper/Data.php on line 604
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Joined: 2018-08-14
Posts: 204
Hi,

Can you tell me your current php version?
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Joined: 2018-11-26
Posts: 10
PHP 7.0.31 (cli) (built: Jul 21 2018 09:18:57) ( NTS )
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Joined: 2018-11-26
Posts: 10
I removed the mapping just to see what it would do and the error in the database changed to "Missing PID for process" not sure if this helps at all. Please advise. Thanks!
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Joined: 2018-08-14
Posts: 204
Hi,

Please contact us via email here: mailchimp@ebizmarts-desk.zendesk.com and send the next information:

1. Your current mailchimp, magento and mailchimp-lib, php version numbers
2. Explain the issue in detail
3. Do you have the logs enabled for the extension? If you do please share any log file located under your var/log folder with MailChimp in its name in its name. Adding the Magento logs as well will probably add some information.
Magento 2: Mailchimp.log, system.log, debug.log
4. Please add a screenshot of your current configuration settings for the extension.
5. Please send a screenshot of the crontab -l
6. Check if the cronjob is running correctly to do this run the next query on the database and send the result:
select * from cron_schedule where job_code like "ebizmarts_%";

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