Guest user not change state
Gravatar
Joined: 2018-08-14
Posts: 244
Hi Daniele,

I got the screenshots and the answers. It's is great that it's working now. Can you send me the logs again and a complete screenshot for each store view (ITALIANO, ENGLISH, U.S.A.) to my email, please? Because i saw on the (screenshot2) that the registered user that got subscribed without any problem was from the store view ITALIANO.
Gravatar
Joined: 2017-12-15
Posts: 23
Hi Lucia, I sent to you the email.

I saw that too so I tried to create a new account with English store view and all worked fine.

Thanks
Gravatar
Joined: 2018-08-14
Posts: 244
Hi Daniele,

I saw that too so I tried to create a new account with English store view and all worked fine.

That's great!

I found this error in the logs:
2019-01-31T18:34:29+00:00 DEBUG (7): Invalid Resource for Api Call: lists/397b0fd361/members/622d2fc7cf2617c333371047993012e0 : merge_fields.BILLING : Data did not match any of the schemas described in anyOf. / merge_fields.SHIPPING : Data did not match any of the schemas described in anyOf.
At the customer fields mapping you will see that you have MailChimp, Customer field: {BILLING, Default Billing Address}, {SHIPPING, Default Shipping Address}, {BCOMPANY, Billing Company}, {BCOUNTRY, Billing Country}, {BTELEPHONE, Billing Telephone}, {BZIPCODE, Billing ZipCode}, {SCOMPANY, Shipping Company}, {SCOUNTRY, Shipping Country}, {STELEPHONE, Shipping Telephone}, {SZIPCODE, Shipping ZipCode}, to fix the previous error you should delete this two fields {BILLING, Default Billing Address}, {SHIPPING, Default Shipping Address} and set up all this fields {BCOUNTRY, Billing Country}, {BTELEPHONE, Billing Telephone}, {BZIPCODE, Billing ZipCode}, {SCOMPANY, Shipping Company}, {SCOUNTRY, Shipping Country}, {STELEPHONE, Shipping Telephone}, {SZIPCODE, Shipping ZipCode}

Please follow this link to apply a fix to solve this issue:
1) (this is the problem explained in prevous posts) if a guest user register to newsletter and confirmation email in magento settings and double opt-in in mailchimp settings are active the status in magento list of the users remain "Not active" instead of "Subscribed" even after confirmation, but they are subscribed in mailchimp correctly
Gravatar
Joined: 2017-12-15
Posts: 23
Hi Lucia thanks for the reply.

I deleted from MailChimp Customer Fields Mapping this two fields {BILLING, Default Billing Address}, {SHIPPING, Default Shipping Address}.

As soon as possible I try to apply the fix in the link you sent and I let you know.

Thanks
Gravatar
Joined: 2018-08-14
Posts: 244
Hi Daniele,

Please let me know how it goes.

Best regards.

NEWSLETTER

Subscribe to our newsletter to receive emails and useful news articles