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1.1.5 sync troubles
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Joined: 2013-01-03
Posts: 36
here'e the same customer in our store and in Mailchimp

Mailchimp
Magento

The customer does not have any points. The customer hasn't placed an order since 12/26/11 -- long before SweetTooth was added to our store, but MailChimp show the customer having 9 Points.

So we still have
1) incorrect points being sent to Mailchimp
2) only about 1/4 of the customers with Points have their points synced to Mailchimp.
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Joined: 2012-03-08
Posts: 2668
Thanks, we will take a look, no ETA I'm afraid.
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Joined: 2013-01-03
Posts: 36
just a reminder... sweetmonkey still isn't syncing correctly...
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Joined: 2012-03-08
Posts: 2668
Hi Jonathan,

Thanks for the bump, we have this on queue but could not free the resources to tackle it yet.

Thanks again,
Pablo
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Joined: 2013-03-20
Posts: 23
Jonathan,

Have you tried upgrading to Sweet Tooth v1.7.7.3 and Sweet Monkey v1.1.8? We are on that version and our sync is working. We may not have as many subscribers as you however. How many Rewards/Mailchimp members do you have?

Kent
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Joined: 2012-03-08
Posts: 2668
Thanks for your feedback Kent.

Can you let us know your thoughts on this Jonathan?

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